Our Policies & Terms

policies-terms      policy

By Submitting Payment you agree to the following terms which apply both to our Mobile Game Theater and our Glamour Bus.

PAYMENT OPTIONS: All payments made to Party ‘N’ Roll are done on-line via our secure gateway and Pay Pal. In the case that a check is accepted via mail, please make the check payable to Party N Roll, LLC.

REFUND/CANCELLATION POLICY: A valid credit card or debit card is required to guarantee and pay for your reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. There is a $100 cancellation fee for all parties or events when cancelled after payment is received and within 30 days of the scheduled event. NO REFUND when a party or event is cancelled within 14 days of the scheduled event. Party ‘N’ Roll will make every effort to postpone and reschedule your event (with no penalty) to another date should cancellation be necessary.

TIPS: The Game Coach & Glamour Guide are there to make sure that the kids are having a great time and stay involved. Tipping for service is a great idea, but not required.

PRIVACY POLICY: Party ‘N’ Roll is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TRAVEL SURCHARGE: Our primary service area is a 25-mile radius from our location in 34747. We also service a “secondary” area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area.

BAD WEATHER: The Party Goes on! The Party ‘N’ Roll trailer and glamour bus were designed for all types of weather conditions so the party goes on with the exception of severe weather conditions. They are both insulated and climate controlled with heat and air conditioning. That being said, the “Ultimate Party” entertainment options of the Rock Stage and Shadow Box TV’s will not be available during bad weather on the mobile game theater. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated tropical storm or hurricane) please contact us to begin the rescheduling.

SUPERVISED CHILDREN: Party ‘N’ Roll does require a parent or responsible adult to be present just outside of the vehicle at all times. PNR will not be able to watch the kids inside and outside the trailer and bus at the same time. Guests 16 and over require a parent or guardian be on property and within contact of the game coach should a need to contact them arise.

ALCOHOL/DRUGS: You may serve alcohol at your event or party (on your property, not on Party ‘N’ Roll equipment); however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. The Client/Host is in charge of, and excepts all responsibility for making sure that they are serving only those of legal age. The Client/Host also excepts any liability that may occur before, during, or after the event for any alcohol related incidents or accidents. Drugs of any sort will not be tolerated in or around the Party ‘N’ Roll equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE: Party ‘N’ Roll or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Party ‘N’ Roll reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by clients guests.

INJURY/IMPLIED WAIVER: Party ‘N’ Roll or its employees assume no responsibility for any injuries sustained during the party as well as on the clients property or their designated location. Using the Party ‘N’ Roll Game Theater or Glamour Bus is not a high risk activity, so an implied waiver is assumed and agreed to with the liability for damages or injuries being the sole responsibility of the client and/or host. This includes any and all activity with the Virtual Reality station when chosen and approved for the party.

FOOD/DRINK: Party ‘N’ Roll does not allow any food or drinks into the mobile game theater. Please have your guests consume them outside of the trailer prior to entering. That being said, birthday cake celebrations are allowed on the Glamour Bus.

PICTURES/VIDEO: During the booking process, if you select Yes, Party ‘N’ Roll will be taking pictures and/or video of the party for Party ‘N’ Roll’s website, advertising, and social media pages. The Client/Host is responsible for notifying all parents of their guests while accepting any and all liability that may arise from the pictures being taken and posted. The Client agrees to indemnify Party ‘N’ Roll. If you do not want us taking these pictures or posting them on the website or social media, etc.. please select No during the booking process.

COSMETICS: On the Glamour Bus, cosmetics like nail polish, eye shadow, and blush, etc. will be shared but the applicators for face makeup will be disposable (Q-tips, Cotton Balls, etc..). The host and any parents of children at the party understand this when giving their children permission to attend a Glamour Bus party. The Client/Host of the party is responsible for notifying all the invitees and accepts any liability including but not limited to any allergic reactions.

OUR TRUCK/TRAILER & BUS: When we pull up, we will try to park in the most level & flat area or logical spot to accommodate your party. We usually have to park on your neighborhood street, so it’s a good idea to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. Please keep in mind that we will not park anywhere that may cause a danger to persons, property or equipment. The trailer package with Rock Stage needs 65 to 70 feet of space. If the Rock Stage is not being used the trailer package will fit inside a 55 to 60 foot area. The Glamour bus needs 45 to 50 feet. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event nor park off of a hardened surface.

VIDEO GAME RATINGS: Party ‘N’ Roll makes all ESRB rated “E” Everyone games available by default at every party and only “E” games for the Glamour Bus parties. For the mobile game theater, the Client/Host of the party is responsible, during the booking process, for selecting if they want “T” Teen and/or “M” Mature games to be allowed at the party as well as notifying all parents of their guests. The Client/Host excepts any and all liability that may arise from the game selection and completely indemnifies Party ‘N’ Roll. It is also recommended that all clients email us with their game requests as soon as possible if it is a game that is NOT listed on our Games Page.

By Submitting Payment you agree to these terms.

 
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